Shipping policy
We process orders in the order that they come.
We find orders typically ship out within 2-5 business days of order placement, unless otherwise communicated to you. Once you place your order you will get an "order confirmation" email indicating that we've received your order.
Once your order has been processed and shipped, you will get an "order shipped" email (email tracking information included). Please note that once your order leaves our warehouse, it is in the carrier's hands.
Once your order has been delivered, you will receive an "order delivered" email.
During peak seasons (e.g. launch days and annual holidays), orders can take up to 7 business days to process. To check the status of your order, please review your “order shipped" email. Thank you so much for being patient with us.